I love being able to pay all my bills online, it saves me a ton of time and hassle, instead of having to mail out bills and hope that they make it to their destinations.  No, I don’t have much faith in the Postal Service because it’s caused me too much stress over the years.

Since restoring my computer due to total hard drive failure, paying bills online has become a hassle too.  I have 90% of my usernames and passwords, so for most of my accounts it wasn’t a problem.  The ones I didn’t have were quickly emailed to me simply by filling out a form.

Except for one:  Chase Online – I’m ready to strangle them.  I have my username and password, but it won’t accept it because it doesn’t recognize my computer.  So go on to the next step and they want to send me an identification code, well, none of the phone numbers they have listed to send the identification code to are our phone numbers.  We don’t even recognize three of them, and the fourth is a phone number that we had long before we opened an account with Chase.  So I clicked to have them send the code to my email address, I waited two days, still no code.  I called in this morning and they wouldn’t even talk to me, as I’m just the co-signer on the auto loan, not the primary account holder.

I was livid!

So I finally called my husband at work to try and get him to help out.  My husband is clueless when it comes to computers and the internet, so I’m trying to explain to him what I need him to do over the phone, meanwhile he’s in the shop at work, with semi’s rumbling behind him.  I think my kids thought mom was going crazy because I was screaming into the phone, trying to get him to understand what I need, and how to go about getting it.  Hey, I had to make myself heard over the trucks, because it never dawned on him to step cialis usa outside to talk on the phone.

Anyway, I finally get him to at least semi-understand what I need and hang up hoping to hear back from him within the hour, because it’s now to the point that if I don’t get into that account today, my car payment is going to be late.

He calls back not ten minutes later with the code that I have been trying to get for days.  Then he asks me what was so hard about that.  If he had been here in person, I probably would have choked him.

I’m thinking it’s now time to refinance our auto loan with a new company, simply so  that I NEVER have to deal with Chase again!

I understand the need for such security proceedures, what I don’t understand is where the heck that email is?  I sent for a password for a different account at the same time I requested the identification code from Chase, that email came in instantly.  Yet Chase kept blaming buy prozac online their failure on my internet service!